Privacy Policy

Introduction

Welcome to sb66, Bangladesh's premier online casino and sports betting platform. This Privacy Policy describes how sb66 collects, uses, stores, and protects the personal information you provide when you register for an account, make deposits, place bets, or interact with our platform in any way.

By accessing or using the sb66 platform, you agree to the terms set out in this Privacy Policy. We encourage you to read this document carefully before submitting any personal information. If you do not agree with any part of this policy, please discontinue use of the platform immediately.

This policy applies to all users of sb66, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other regions of Bangladesh.

Information We Collect

When you register and use sb66, we collect various categories of information necessary to operate the platform, verify your identity, process transactions, and provide a personalized experience. The information we collect includes:

• Identity information: full name, date of birth, and a copy of a government-issued identification document for KYC verification purposes.
• Contact information: email address, mobile phone number, and place of residence (district/city within Bangladesh).
• Financial information: bKash, Nagad, Rocket, or Upay account identifiers used for deposits and withdrawals. We do not store full payment credentials; only transaction references are retained.
• Technical data: IP address, device type, browser version, operating system, session duration, and pages visited, collected automatically when you use the platform.
• Behavioral data: betting history, game preferences, bonus usage, wagering activity, and interaction logs, used to improve your experience and meet responsible gaming obligations.

We only collect information that is strictly necessary for the purposes described in this policy. We do not collect sensitive information such as biometric data, religious affiliation, or political opinions.

How We Use Your Information

The information we collect is used solely to operate sb66 responsibly and deliver a high-quality experience to our users. Specifically, we use your data to:

• Create and manage your player account, verify your identity in accordance with our KYC procedures, and process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels.
• Provide access to all sb66 games and services, including cricket betting, live casino, slots, crash games, and sports wagering.
• Communicate with you regarding account updates, security alerts, promotional offers, and important policy changes through email or on-platform notifications.
• Monitor and analyse platform usage to improve our services, fix technical issues, and enhance the overall user interface and game library.
• Comply with anti-money laundering (AML) requirements and fraud prevention obligations, which may require us to retain certain transaction records for a defined period.
• Support our responsible gaming program by identifying patterns of excessive gambling behaviour and, where appropriate, reaching out to offer assistance or apply account safeguards.

Cookies and Tracking Technologies

sb66 uses cookies and similar tracking technologies to enhance the functionality of our platform and deliver a seamless browsing experience. Cookies are small text files stored on your device when you visit our platform. They help us remember your login session, language preferences, and recently viewed games.

We use session cookies (deleted when you close your browser), persistent cookies (retained for a set period to remember your preferences), and analytics cookies (to understand aggregate usage patterns). We do not use cookies to track your activity on third-party websites.

Data Sharing and Disclosure

sb66 does not sell or rent your personal information to any third party. We may share your data only in the following limited and controlled circumstances:

• Service providers: We engage trusted third-party vendors who assist us in operating the platform, including payment processors (bKash, Nagad, Rocket), technical infrastructure providers, and fraud detection services. These vendors are contractually obligated to handle your data securely and only for the purposes we specify.
• Legal obligations: We may disclose your information if required to do so by law, regulation, court order, or lawful request by a competent government authority, including any obligation to assist with anti-money laundering investigations.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of sb66's assets, your personal data may be transferred to the successor entity, subject to equivalent data protection standards.

In all cases of data sharing, we ensure that appropriate safeguards are in place and that the receiving party is bound by confidentiality and data protection obligations at least equivalent to those applied by sb66.

Data Security Measures

sb66 employs industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our security infrastructure includes 256-bit SSL/TLS encryption for all data in transit, firewalls, intrusion detection systems, and routine security audits conducted by independent specialists.

While we take every reasonable precaution to protect your data, no method of transmission over the internet or electronic storage is completely secure. We therefore cannot guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you without undue delay.

Data Retention

We retain your personal information for as long as your account remains active or as required to fulfil the purposes outlined in this policy. Account data is generally retained for a minimum of five years following account closure, in compliance with financial record-keeping and AML obligations.

When personal data is no longer necessary for any purpose and no legal retention obligation applies, we securely delete or anonymise it. Anonymised data (data that can no longer be linked back to an individual) may be retained indefinitely for statistical or research purposes.

Your Rights Regarding Your Data

As a user of sb66, you are entitled to exercise the following rights with respect to your personal data at any time. To exercise any of these rights, contact our support team at the email address listed in the Contact section below.

• Right of access: You may request a copy of all personal data we hold about you. We will respond to verified access requests within 30 days.
• Right to rectification: If any information we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure: Subject to our legal retention obligations, you may request the deletion of your personal data. Requests will be assessed on a case-by-case basis.
• Right to restrict processing: You may request that we limit how we use your data in certain circumstances, for example while a dispute regarding accuracy is resolved.
• Right to withdraw consent: Where we rely on your consent to process your data (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

We will acknowledge your request promptly and, in most cases, fulfil it within 30 days. We may require you to verify your identity before processing any request related to your personal data.

Third-Party Payment Processors

To facilitate deposits and withdrawals, sb66 integrates with trusted payment service providers operating in Bangladesh, including bKash, Nagad, Rocket, and Upay. When you make a payment, you are interacting with these providers' own platforms. Their respective privacy policies govern how your payment data is handled on their end. sb66 does not retain full card numbers or mobile wallet PINs.

We strongly recommend that you review the privacy policies of bKash, Nagad, Rocket, and any other payment service you use in connection with sb66. These are independent services and sb66 assumes no liability for data handling practices by third-party payment platforms.

Age Restriction and Minor Protection

sb66 is strictly an adult platform. Access to our services is permitted only for users who are 21 years of age or older. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a user under 21 has registered an account, we will immediately suspend that account, delete any associated data, and void any transactions made.

Changes to This Privacy Policy

sb66 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform functionality. When we make material changes, we will notify registered users via email or a prominent notice on the platform at least 7 days before the changes take effect.

Your continued use of sb66 following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We recommend that you review this page periodically so you are always informed of the latest version of our Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way sb66 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are available 24/7 and aim to respond to all privacy-related enquiries within 2 hours on average, Bangladesh Standard Time (BST, UTC+6).

Email: [email protected] (plain text — not a clickable link). Our support team handles all privacy requests, account data queries, and data deletion requests with strict confidentiality.